6.04 FM, the C-Suite and the Strategic Plan

Thursday, April 12, 2012
3:45 PM-4:45 PM
Track Topic Area: Best Practices
Format: Panel Discussion
Knowledge Level: 200 level
Session Description: The Strategic Plan may not include the day to day operations of the Facilities Department but the contributions of the Facilities Department should be represented in the Strategic Plan.   If you have ever wondered why management is not listening to your ideas or, when times get tough, your department seems to be the first to be cut, then you may need to improve your ability to present/sell how Facilities contributes to achieving the C-Suite's strategic goals.  
Learning Objectives:
  • Learn why strategy is important
  • Gain an appreciation of what motivates the C-Suite & their challenges
  • Understand how the Facilities Department can increase its exposure & become a part of the strategic agenda.
  • Realize why it is more important to understand & engage other departments
  •     Presentation


    Pat Turnbull, MA. LEED AP
    Kayhan International
    President & COO

    Pat Turnbull, MA, LEED AP, is president & COO of Kayhan International, a leading workplace strategy and furniture distribution company headquartered in Chicago Ill. Pat has 22 years of professional experience leading businesses to higher levels of performance. She is involved at the C-Suite level helping corporations, educational institutions, health care facilities and government agencies achieve highly productive, adaptable and sustainable workspace while delivering unique work environments tailored to meet specific business needs. During the course of her career, Pat has focused her efforts on contributing to a more productive and sustainable Built Environment, as well as advancing the facility management profession. She joined IFMA in 1993, she is past chair of the IFMA Foundation and an active member if the IFMA Sustainability Committee. Pat has been recognized by Chicagos Women in Real Estate Association and is a prominent, highly rated speaker at industry events/global conferences.

    Jerry DiCola
    Brinks Hofer Gilson & Lione
    Director of Facilities

    Jerry DiCola is the Director of Facilities with Brinks Hofer Gilson & Lione, a 170 intellectual property attorney law firm in Chicago. He has direct responsibilities for the oversight of 130,000 square feet of leased space in the NBC Tower. In addition, Jerry provides consultative support to the firms 5 satellite offices. In November, 2005 Jerry earned his Certified Facilities Manager (CFM) certification. In 2008, Jerry began working with Northern Illinois University and other instructors to create the only licensed and IFMA (International Facilities Management Association) sanctioned group to teach the CFM Competency courses. Jerry is currently studying to achieve LEED-Green Associate certification. In addition his to facilities management responsibilities Jerry leads the law firms daily operations of office services, hospitality services, and maintenance and procurement services. Prior to joining the firm in 2004 as Facilities Manager he has had several successful careers in Human Resources, Sales and Entrepreneurial. His varied work experience has provided the needed background experience to address and support the various responsibilities of his roles as a Director of Facilities. He has been the Co-Chairperson of the Career Services Committee for the Chicago IFMA Chapter since 2005 and was awarded the Rookie of the Year award in 2006.

    Lee Rendino
    Brinks Hofer Gilson & Lione
    Chief Financial Officer

    Mr. Rendino has 30 years of diverse experience in operations, finance, supply chain management, marketing and business development. His track record spans the professional services, retail, financial services, software & manufacturing industries, in both large and small organizations. Mr. Rendino is currently the CFO of Brinks Hofer Gilson & Lione, an Intellectual Property law firm headquartered in Chicago. Prior to Brinks, Mr. Rendino was CFO of Wildman Harrold Allen & Dixon a national full service litigation law firm. Mr. Rendino spent 11 years at McDonalds Corporation in various financial, operational and supply chain management roles. He directed the efforts to optimize McDonalds $7 billion U.S. supply chain. He lead a cross functional team responsible for improving the efficiency of promotions for McDonalds 13,000 U.S. restaurants. He was also a founding member and interim Chief Financial Officer of EFS Network, a business to business marketplace for the foodservice industry funded by McDonalds, Tyson, Sysco and Accel-KKR. Prior to McDonalds, Mr. Rendino was CFO of an international software company. He also held financial and marketing positions at Citicorp Diners Club and was an audit supervisor at Ernst & Young. Mr. Rendino is a CPA and received his undergraduate and graduate degrees from DePaul University, in Chicago.

    Maureen Ehrenberg
    C.B. Richard Ellis
    Global Director of Facilities Management & Executive Managing Director Global Corporate Services

    Maureen Ehrenberg is the Global Director of CBREs Global Facilities Management service line. Ehrenberg is responsible for the global teams delivering the operational, engineering, energy and sustainability, strategic sourcing, HSSE and other technical service solutions for CBREs 2 billion square feet of corporate facilities under management. Her team takes a comprehensive and integrated strategic approach to drive transformative change in IFM service delivery. Collaborating with clients, they develop solutions to enhance value, streamline operations, implement best practices and reduce operating expense. Ehrenberg joined CBRE in August 2009. She is an industry recognized subject matter expert in real estate operations and asset repositioning. Prior to joining CBRE, Ehrenberg was the President of Global Client Services and an Executive Officer of Grubb & Ellis Company. She has also held senior management positions with Premisys Real Estate Services, a subsidiary of the Prudential, and Sam Zells Equity Group. Ehrenberg has over 25 years of experience in the commercial real estate industry. Her teams have won many significant client and industry recognition awards for service excellence and breakthrough innovations. PROFESSIONAL AFFILIATIONS/ACCREDITATIONS Fellow V The Royal Institution of Chartered Surveyors Counselor of Real Estate Lambda Alpha International, honorary society for land use economics Real Estate Advisory Board Member of the New York State Teachers Retirement System Board of Directors V CoreNet Global Management Trustee V International Union of Operating Engineers, serving on its Health & Welfare and Training Funds Serves on the Advisory Board V Graduate School of Real Estate at Roosevelt University Board of Trustees V Roosevelt University, Chicago Board of Directors V Auditorium Theatre, Chicago 2002 Innovator of the Year Award V CoreNet Global, for technology applications in emergency preparedness Member V Commercial Real Estate Women; 2012 Mentor for CREW Bridging the C-Suite Gap program Building Owners and Managers Association of Chicago Labor Committee V Member 2009 Career Achievement Award V Illinois Real Estate Journal Licensed Real Estate Broker V State of Illinois EDUCATION City University, London, England V Bachelor of Science Degree with joint honors in Economics and Accountancy

    Pete Kowalczuk
    Canon Business Solutions, Inc.
    Vice President of Sales & Central Zone

    Peter P. Kowalczuk joined Canon Business Solutions, Inc. in August of 1984 as a Sales Representative in the Suburbs of Chicago. Through strong sales results and effective leadership, Mr. Kowalczuk rose to executive management as Canon Business Solutions grew nationwide. Currently Mr. Kowalczuk directs Sales, Administration, and Service Operations in the four-region area encompassing 18 cities that defines the Central Zone of CBS. In this role, Mr. Kowalczuk is responsible for the performance of a professional sales organization supported by premier service and systems professionals to provide the very best products, solutions, and support in the industry.

    Martin Clarke, BSC, MRICS, MCR, MBA
    Northern Trust
    Senior Vice President, Corporate Services Group

    Martin is a Senior Vice President at Northern Trust, currently the Global Head of the Corporate Services Group managing a portfolio of 4.2m sqft in 19 countries around the world, with an annual budget of 150m USD. Martin is British, living and working in Chicago, recently relocated from the UK to take up the Global position in January 2012. Prior to that Martin worked for 5 years in the Northern Trust London office managing the International Corporate Services function, joining the bank in mid 2006. Prior to joining Northern Trust, Martin served as Real Estate Director at Oracle Corporation, managing the EMEA portfolio of 2.5m sqft across 52 countries. Martin worked at Oracle for 10 years holding various positions in real estate, project management, facilities management and procurement. Previously Martin worked in the construction industry working both on the contracting and consulting side of the profession in various project management and surveying roles. Martin earned a degree in Quantity Surveying from City of Birmingham University. He is a Chartered Surveyor and has completed a Masters in Corporate Real Estate. In 2006, Martin graduated from Henley Management School in the UK with an MBA. Martins thesis studied the productivity of homeworkers He is a member of the Royal Institution of Chartered Surveyors and Corenet global.

    Buddy Knipfer
    Motorola Solutions, Inc.
    Global Real Estate Strategy & Operations

    Buddy Knipfer is the Director of Global Real Estate Strategy & Operations at Motorola Solutions Inc. In 2012 this portfolio included 200 + properties, in +8 M SF, operating in 80 + countries around the globe. This portfolio consists of office, specialized engineering labs, manufacturing, distributions, and repair / service operations supporting two business structures (Government & Enterprise) with sales of $8.2 B a year.

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