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1.01 Workplace Innovation Around the World

Tuesday, April 2, 2013
10:00 AM-11:00 AM
Track: Best Practices
Format: Case Study
Organization: IFMA
Knowledge Level: 300 level
Session Description: Workplace innovation projects are being implemented around the world. This session will highlight the business drivers for those projects and analyze the probable differences related to workplaces on different continents. The panelists will use real project data from the award-winning book "Work on the Move: Driving Strategy and Change in Workplaces." The co-authors will showcase global workplace innovation projects and explain cultural, economic, enviromental and design differences, and diecuss how FM leaders are impacting the company's triple bottom line.
Learning Objectives:
  • Learn about global best practices in workplace innovation.
  • Understand the different types of business drivers that play a role in workplace innovation.
  • Learn how FMs are impacting the triple bottom line (people, planet, profit) through workplace innovation.
  • Learn about cultural, economic and environmental differences in workplace innovation projects.
  • Speakers:

    Erik Jaspers
    Director of Product Strategy

    Erik Jaspers is the director of product strategy at Planon. He is responsible for defining the product development agenda. He is specifically focused on process and product innovation and was responsible for the introduction of Scrum within Planon in 2003. Erik is currently involved with developing agile product management practices based on Scrum.

    Nancy Johnson Sanquist, IFMA Fellow
    Manhattan Software, Inc.
    Vice President
    Marketing and Communications

    Nancy Johnson Sanquist is responsible for overseeing the North America marketing and research initiatives for Manhattan Software. With 25 years of diverse experience in corporate real estate and facility management technology, Nancy has worked with a number of public and private technology and consulting organizations, with clients such as Fidelity Investments, Bank of America, IBM, Kodak, Boeing, the U.S. Navy, EPA, Capital One and the states of Louisiana and Missouri. Nancy has conducted numerous technology seminars and training sessions for leading FM and real estate organizations, such as IFMA and CoreNet Global in North America, Europe, Australia and Asia. She has also contributed to the research and development of corporate real estate and facility management through several written works, and has taught at the University of San Diego’s Graduate School of Business, UCLA and Lafayette and Muhlenberg Colleges.

    Kate North
    Vice President of Global Development

    Kate North is vice president of global development for, an industry leader in Web-based training designed to prepare the workforce for the evolving workplace and a new way of working. Kate is responsible for global development initiatives and innovative training solutions that support the change management process. She has more than 25 years of global experience in workplace strategy, research, design and transformational change. She offers her clients a holistic perspective, focusing on the impacts of the work place, work practice and work process. Kate continues to support the workplace community of practice within CoreNet Global, and is a member of the Future of Work Collaborative. Kate actively serves on the advisory board for New Ways of Working, a global research consortium. Previously, Kate was vice president of the strategic business group at Herman Miller Inc., and also served as the global director of Ideation, a workplace research consultancy at Haworth.

    Diane Coles Levine, MCR
    SCAN Health Plan
    Workplace Services

    Diane Coles is the director of workplace solutions at SCAN Health Plan in Long Beach, Calif. She has more than 20 years of experience in corporate real estate and facility management. She spearheaded an innovative alternate workplace strategy called the AWESOME project and won the 2009 IFMA George Graves Facility Management Achievement Award, the 2009 Corenet Southern California Remmy for "Workplace Innovation," and was named a "Southern California Real Estate Journal" Woman of Influence. Diane is a guest lecturer at MIT Professional Education, Vienna University of Technology, and a speaker at international conferences. She is the editor and co-author of "Work on the Move," which was awarded the IFMA 2012 Distinguished Author award, and a co-author of "Cut it Out: Save for Today, Build for Tomorrow." She is an IFMA Foundation Trustee, IFMA CREC treasurer and past president of the IFMA Orange County Chapter. She is a member of Corenet and holds their master's in Corporate Real Estate designation.

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