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4.07 Change Your Approach to Managing Change

Wednesday, April 3, 2013
9:30 AM-10:30 AM
Track: Council/Industry Specific
Format: General Presentation
Organization: IFMA
Knowledge Level: 200 level
Session Description: Although dealing with change and implementing change is a common occurance for facility managers, that does not make it easy to implement change strategies. When presented with a situation that involves change, the FM needs to assess which kind of change process needs to be utilized.  If the need is for a new and creative solution, then involving others who may have suggestions for new approaches might help the FM put forth better solutions.  If the situation requires a reaction to a changed situation, then a clear assessment of causes, impacts and relevant options is needed prior to putting forth the proper response.

One way to effectively keep change from causing difficulty for the FM is to keep a strategic plan in place and updated.  This will provide some "boundary protection" from unnecessary changes, and also some direction for moving to a different place when change is deemed necessary.

Discuss how to keep your "change radar" working at all times to help predict and prepare for events that may prevent the accomplishment of key goals for the FM function. Recognize the benefits of networking and keeping up with industry trends as a way to "tune" your radar efficiency.

Managing change comfortably and effectively is a powerful skill for the FM to have in their toolbox.  Learning how to adapt existing skills and strengths, coupled with practicing new approaches to change management will increase the comfort level of managing change in the future.

Learning Objectives:
  • Differentiate between creative, reactive and proactive change.
  • Discuss how personal biases about change impact your business change management approaches.
  • Learn how a competent strategic plan can make change more acceptable to others.
  • Recognize external change factors for FMs.
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    Speakers:

    Kit Tuveson, CFM, SFP, IFMA Fellow
    Tuveson & Associates, LLC
    President

    Kit Tuveson is president of Tuveson & Associates LLC, a facility management consultancy company. His 36-year Hewlett-Packard career included responsible positions in process engineering, manufacturing line management, facility management, and environmental health and safety. Tuveson has managed facility teams, global program managers and cross-functional teams. He has served as global director of facility management operations, as well as global director of environmental health and safety. He is a graduate of Stanford University with a bachelor’s degree in electrical engineering and a master’s degree in industrial engineering. Tuveson is a Certified Facility Manager; was IFMA’s board chairman (1997-1998), instituting IFMA's formal association strategic planning process; and is past president of the FM Consultants Council of IFMA.

    Barbara Jo Kane-Stokes, CFM
    Kane Consulting & Kane Commercial Real Estate Services
    President

    Barbara Jo Kane-Stokes has had her own consulting business in California for 12 years. She specializes in commercial real estate leasing, project management and move management. Prior to starting her own business, she was an in-house facilities & real estate executive for major corporations such as Health Net, Fremont General Corp. and Candle Software Corp. Kane-Stokes is past president of the Los Angeles Chapter of IFMA, past president of IFMA's San Fernando Valley Chapter, past regional vice president on IFMA's board of directors and is the president of IFMA's FM Consultants Council for 2012-2013.

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