1.03 Dispelling the Myths of a Telecommuting and Flexible Workplace Program

Thursday, October 27, 2011
8:00 AM-9:00 AM
Topic Area: Quality
Format: Case Study
Target Audience: Architects, Interior Designers, Real Estate Managers, Senior Managers, Space Planners
Organization: IFMA
Level of Learning: 200 level

Session Description: There are hundreds of “dirty” words in the English language, but few that elicit the same degree of fear, anxiety and vitriol as “telework” or “flex-work.” Misunderstanding, poor communication, ill-defined practices, and poorly supported workers and programs have all contributed to the misconception that telework is bad. This entertaining session will expose and dispel the myths most often associated with telework and flex-work programs in the corporate sector. Using illustrations and examples from organizations in the public and private sectors, presenters will show you the benefits others have found by introducing and properly supporting alternative workplace strategies. Specific depth of insight will be provided into the alternative workplace effort at TIAA-CREF. By the end of this session, you will no longer fear the words, and will leave armed with a better understanding of its opportunities.

Learning Objectives:
  • Understand the common perceptions of flexible work arrangements.
  • Learn how to dispell flexible work arrangement myths in your organization.
  • Develop a change management education program.
  • Discover how TIAA-CREF developed its work-at-home program and lessons learned.
  •     Conference Proceedings

    Jeffrey Martin, CFM
    Director Strategic Space/AWS & Conference Services

    Jeff Martin is the alternative workplace strategy program manager for TIAA-CREF. He is responsible for coordinating all activities related to the development and expansion of the program, which includes creating and leading initiatives to provide AWS community members with training, support and resources. Prior to joining TIAA-CREF, Jeff was the director of workplace solutions for AOL Inc., where he was responsible for leading a workplace strategies and services department that managed space, furniture, relocation and facility information for more than four million square feet across more than 100 locations globally. Jeff earned his MBA from Meredith College in Raleigh. His undergraduate degree is in facility management, planning and design from the State University of New York at Buffalo; and he is a Certified Facility Manager. Jeff has been involved with IFMA since 1998 and has held leadership roles in the Greater Triangle Chapter of IFMA, including treasurer and president. He presently serves as the president of the Corporate Facilities Council of IFMA.

    Adam Stoltz
    Associate Director

    Having led DEGW project work for technology, pharmaceutical, government and higher education organizations, Adam Stoltz brings a variety of private and public sector knowledge and experience on the topics of workplace strategy and organizational change to Facility Fusion. He is particularly fascinated by efforts that render a new understanding of users across corporate, academic and public sectors, and that help align organizational values and identity with their experience in physical space. In addition to his role as head of DEGW’s Washington, D.C. office and DEGW government practice lead, Adam contributes to his professional community as an Associate member of IFMA and member of the Corporate Facilities and Academic Facilities Councils of IFMA. With a B.A. in social psychology and master's of urban planning, Adam’s background allows him to dig insightfully into the wants and needs of stakeholders engaged in often delicate discussions around policy, design and our relationship with built, natural and social environments.

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