7.03 Driving Radical Change: Case Studies on Change Management

Friday, October 28, 2011
10:30 AM-11:30 AM
Topic Area: Quality
Sub-Topic: Academic and Research Specific
Format: Case Study
Target Audience: Architects, Interior Designers, Operational Managers, Senior Managers, Exec Leadership & PM Mgrs
Organization: IFMA
Level of Learning: 200 level

Session Description: We all experience change differently. Some people approach changes fear-based, while others look at it as an opportunity. Change management is an essential practice for the success of any project where radical change occurs. The success of a project is imperative - there's a lot to lose. New strategies need to be embraced in order to bring people on board comfortably. An effective change agent team can be a formalized network crucial to help communicate and pull employees together, and to modify behaviors and patterns that need to be approached with sensitivity. Learn how two Fortune 500 companies effectively harnessed change management practices to renovate their space, create new ways of working together and integrate their strategic plan.

Learning Objectives:
  • Learn what other industry leaders have to say about change management as a best practice.
  • Hear how change management was applied to the renovation of Macy's headquarters and Lexmark International.
  • Understand why having a strategic plan in place is important for smart facility management of a major renovation.
  • Learn how to organize, communicate, measure and implement the plan with a new tool for change management.
  •     Conference Proceedings



    Colleen McCafferty, LEED AP, Workplace Solutions Specialist
    Interior Team Leader, Workplace Solutions Specialist
    Interior Design

    Colleen McCafferty has 33 years of experience in corporate, institutional, lab and health care design, responsible for conceptual design, diagnostics, programming, space planning, change management, finish and furniture specifications. Her background includes projects ranging in size from small-scale to more than 350,000 sq. ft. for new corporate headquarters. Engagements have included projects with new construction, as well as renovation to create new, effective workplaces for better business performance. Colleen works to create an environment that improves communications and collaboration, supports work processes to improve productivity, and supports the culture and business strategy. Recent workplace consulting engagements for major corporations include: Macy’s headquarters, Lexmark International, Ethicon Endo-Surgery, Fidelity Investments, Siemens, Graydon Head, Procter & Gamble and Sara Lee. Colleen has done extensive research on generations and change management and educates through speaking engagements.

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